Legal Notice

Dispute Resolution

According to Portuguese legislation, law No. 144/2015, of September 8, 2015, we inform consumers that they can use an alternative entity to resolve consumer disputes. You can do so in all situations of conflict arising from the purchase of a product or service referenced on this website. This solution, when necessary, is usually faster, less formal and costly, compared to the judicial route. Thus, if you were dissatisfied and want to explain your situation, you can do so by contacting the following alternative dispute resolution entity: Lisbon Consumer Conflict Arbitration Center For updates and more information, you can consult the Consumer Portal at www.consumidor.pt The consumer also has at his disposal the Electronic Complaints Book at www.livroreclamacoes.pt where he can submit a complaint.

If you have further questions, please contact us at info@guineapet.com.