[{"title":"What is this? ","content":"

We wanted to show appreciation for your preference with an exclusive rewards program. By creating a Guineapet account, you'll earn coins for activities on our site, like referrals and purchases. You can use these coins for exclusive discounts on your orders. The more you collect, the more you save.

"},{"title":"Who can join?","content":"

Anyone with an account is automatically enrolled.

"},{"title":"How do I earn coins?","content":"

You can win coins for activities on the website, including referring friends, following our social medias, and making purchases. To see how you can collect these coins, click the *How to earn Coins* tab in the menu.

"},{"title":"How do I redeem my coins?","content":"

Select the *Redeem Coins* tab. You will see all the rewards we offer. With enough coins, you can access great prizes!

"},{"title":"Is there a limit to the number of coins I can earn?","content":"

No. Go ahead and earn as many as you can.

"},{"title":"What do the 'approved', 'pending' and 'cancelled' statuses mean?","content":"

Approved: These coins can be redeemed for rewards immediately.

Pending: These coins need to be verified before you can redeem them. This typically applies to purchases and referrals.

Cancelled: These coins will not be added to your account. For example, this will happen if you cancel a purchase (the coins will change from pending to cancelled)

"},{"title":"Can I combine a rewards promo code with other promo codes?","content":"

Rewards promo codes that offer fixed amount discounts can be used with in-shop direct percent-off discounts and combined with other percent-off promo codes.

Percent-off discount rewards promo codes can be use with in-shop direct product percent-off discounts but cannot combine with other percent-off promo codes.

"},{"title":"How does the referral process works? ","content":"

Copy and share the link in the Referral tab menu with your friend. When the referral invitation is accepted, your friend will receive a 5% discount code valid for any purchase. When your friend places an order using the referral promo code, you will receive your 5% discount promo code.

"}]

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